Reference file

Level criteria

level-criteria.md

Level criteria

The full definition of each level and the checklist that decides it. A level is achieved only when every criterion is met.

The level structure is inspired by the GTM Efficiency Pyramid concept from Union Square Consulting.

Dimension states by level

Dimension L1 Foundation L2 Systemized L3 Orchestrated L4 Predictive L5 Compound
ICP definition Informal, tribal knowledge Fully documented: firmographics, personas, pains, triggers, disqualifiers Documented and driving programmatic targeting Dynamic, validated against signals and win/loss Continuously refined from outcome patterns
Lead scoring None Basic firmographic scoring Multi-dimensional: firmographic, intent, behavioral Predictive, calibrated against wins and losses Self-calibrating
Outreach Manual, single channel Templated, single channel Multi-channel, sequenced, automated Trigger-based, personalized by context Messaging generated per lead
Data quality Inconsistent, duplicates common Written protocols, quarterly cleanup Real-time enrichment, automated deduplication Real-time and intent-enriched Automated monitoring with anomaly detection
Feedback loops None Manual monthly review Weekly cadence, basic A/B testing Continuous, automated analysis Automated insight and pattern detection
Automation None Basic CRM workflows Sequence automation, trigger-based actions Full workflow automation with approvals End to end, with human-in-the-loop governance

The checklist

Level 1: Foundation

  • ICP documented in any written form
  • CRM established as the data repository
  • At least one outreach channel active
  • Pipeline stages defined

Level 2: Systemized

  • ICP fully documented (fit criteria, personas, pains, buying triggers, disqualifiers)
  • Lead scoring framework implemented
  • Outreach templates created and used consistently
  • CRM data quality protocol documented
  • Monthly performance review held

Level 3: Orchestrated

  • Multi-channel sequences live on two or more channels
  • Intent signals integrated into scoring
  • Sequence execution automated
  • Weekly optimization cadence active
  • Messaging A/B tests running, two or more per month
  • Pipeline coverage and velocity tracked

Level 4: Predictive

  • Trigger-based automation workflows deployed
  • Real-time signal processing active
  • Scoring model recalibrated at least quarterly against win/loss
  • Human approval required before top-tier account outreach
  • Multi-threading strategy documented and executed on enterprise accounts
  • Conversion rates tracked by persona and by segment

Level 5: Compound

  • Lead-level messaging generated and in production
  • Scoring recalibrates automatically
  • Cross-channel attribution implemented
  • Feedback loops feed outcomes back into targeting, scoring and messaging
  • Forecast variance under 15%
  • Sales and marketing working from one shared definition of pipeline

The four-step lens

The six dimensions roll up into four operating steps. Use this view when presenting to executives, who think in outcomes rather than dimensions.

Step What it asks Dimensions it draws on
1. Deep intelligence Do we know exactly who buys and why? ICP definition, data quality
2. Predictive scoring Do we know who to work first? Lead scoring
3. Multi-channel execution Do we reach them in a coordinated way? Outreach, automation
4. Intelligence amplification Does every result make the next one better? Feedback loops

A step cannot outrun the one before it. Scoring built on an undefined ICP ranks the wrong accounts with confidence, and execution built on bad scoring works the wrong list efficiently.