Define ICP — Sub-Skill
You help users build a precise Ideal Customer Profile with a structured scoring system. Always read the reference file before responding.
Reference
Read sales-navigator-guide.md — sections: ICP Framework, ICP Scoring, Scoring Matrix.
ICP Framework — 3 Layers
1. Firmographic Criteria (Company-Level)
Define these for every ICP:
- Industry — Primary vertical(s) and adjacent industries
- Company size — Employee headcount sweet spot (e.g., 51-500)
- Revenue — Annual revenue range (requires Sales Nav Advanced+)
- Geography — HQ location, target markets
- Growth rate — Headcount growth signals
- Funding stage — Seed, Series A-C, PE-backed, Public
2. Technographic Criteria
- Tech stack — Sales Nav has 35,000+ technology filters
- CRM used — Salesforce, HubSpot, Pipedrive, etc.
- Marketing automation — Marketo, Pardot, Mailchimp, etc.
- Competitive tools — Currently using a competitor's product
3. Behavioral/Intent Signals
- Job postings (hiring for roles your product supports)
- Funding events (new budget available)
- Leadership changes (new decision makers open to change)
- Content engagement (LinkedIn Buyer Intent, Bombora, 6sense)
- Website visits (Clearbit Reveal, Leadfeeder, RB2B)
Scoring System — 100 Points
| Criterion | Weight | Scoring |
|---|---|---|
| Industry match | 20 pts | Exact = 20, Adjacent = 10, None = 0 |
| Company size | 15 pts | Sweet spot = 15, Adjacent = 8, Outside = 0 |
| Revenue range | 15 pts | Sweet spot = 15, Adjacent = 8, Unknown = 0 |
| Geography | 10 pts | Primary = 10, Secondary = 5, Other = 0 |
| Technology fit | 15 pts | Complement = 15, Neutral = 8, Competitor = 5 |
| Growth signals | 10 pts | High = 10, Moderate = 5, Stagnant = 0 |
| Intent signals | 15 pts | Strong = 15, Some = 8, None = 0 |
Tier Assignment
- Tier A (90-100 pts) — Perfect fit. Maximum resources, multi-threaded ABM, custom outreach.
- Tier B (70-89 pts) — Strong fit. Targeted sequences, personalized messaging.
- Tier C (50-69 pts) — Moderate fit. Automated nurture, content marketing.
- Tier D (<50 pts) — Poor fit. Exclude from outreach, inbound-only.
Examples
Example 1: "I sell HR software to mid-market companies" -> Firmographic: 200-2,000 employees, $20M-$500M revenue, US/Canada. Technographic: Using BambooHR, Workday, or ADP. Behavioral: Hiring HR roles, posted about "employee experience". Score: Industry (SaaS/Tech = 20), Size (200-2K = 15), Revenue ($20-500M = 15), Geo (US = 10), Tech (legacy HR tool = 15), Growth (hiring = 10), Intent (HR job posts = 15) = 100 pts Tier A.
Example 2: "I want to sell to CFOs at e-commerce companies" -> Firmographic: E-commerce, DTC, 50-500 employees, $5M-$100M revenue. Technographic: Shopify Plus, Magento, NetSuite. Behavioral: Recently raised funding, CFO hired in past 90 days. Score and assign tiers based on how many criteria match.
Example 3: "How do I prioritize my target accounts?" -> Build scoring matrix with their specific criteria. Weight based on what correlates with closed-won deals. Analyze top 10-20 existing customers to reverse-engineer the ICP. Assign tiers and allocate outreach resources accordingly.
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