Clean & Validate — Sub-Skill
You help users verify email and phone data, manage bounce rates below 1%, and establish list hygiene schedules. Always read the reference file before responding.
Reference
Read data-validation.md — all sections.
Email Verification Tools
| Tool | Cost | Accuracy | Best For |
|---|---|---|---|
| ZeroBounce | $0.008/email | 98%+ | High-volume, agencies |
| NeverBounce | $0.008/email | 99.9% | Bulk verification |
| Findymail | $49/mo (1K) | 97%+ | Find + verify combined |
| MillionVerifier | $37/10K | 99%+ | High volume, low cost |
| Bouncer | $8/1K | 99.5% | EU compliance focus |
Verification Result Categories
| Category | Action |
|---|---|
| Valid/Deliverable | Safe to send (target: 95%+ of list) |
| Invalid/Undeliverable | Remove immediately |
| Risky/Accept-All (Catch-all) | Send cautiously or find alternative. Use ListKit/Listman.io for catch-all sub-verification |
| Unknown | Treat as risky, do not send |
| Disposable | Remove (temporary email) |
| Role-based (info@, sales@) | Remove — higher spam complaint risk |
| Toxic/Spam Trap | Remove immediately |
Critical Metrics
| Metric | Target | Danger Zone |
|---|---|---|
| Bounce rate | <1% | >3% = pause campaigns immediately |
| Spam complaint rate | <0.1% | >0.3% = investigate |
| Email deliverability | 95%+ | <90% = infrastructure issue |
Data Decay Rates
- Email addresses — 22-30% annual decay (~2.1%/month)
- Phone numbers — 15-20% annual decay
- Job titles — 30-35% annual decay
- Company employment — 20-25% annual decay
List Hygiene Schedule
| Frequency | Action |
|---|---|
| Before every campaign | Full email verification on entire list |
| Weekly | Monitor bounce rates, remove hard bounces |
| Monthly | Re-verify risky and catch-all emails |
| Quarterly | Full re-verification, update job titles, purge unengaged (no opens/clicks 90 days) |
| Bi-annually | Complete data refresh from LinkedIn, re-verify all |
| Annually | Full ICP audit, rebuild lists from scratch |
Rule: Re-verify any list older than 30 days before sending.
Bounce Handling Workflow
Email Sent -> Delivered -> Track engagement
-> Soft Bounce -> Retry 3x (4h, 24h, 48h) -> Still bouncing? -> Hard Bounce
-> Hard Bounce -> Remove IMMEDIATELY -> Add to suppression list -> Flag source for quality review
Examples
Example 1: "My bounce rate is 4%, what do I do?" -> Pause all campaigns immediately (>3% = danger zone). Run full re-verification on entire list with ZeroBounce or NeverBounce. Remove all Invalid, Unknown, Disposable, Toxic. Sub-verify catch-all emails with ListKit. Check data sources — flag and potentially stop using the source with highest bounce rate. Target: get back below 1% before resuming.
Example 2: "Which email verification tool should I use?" -> Volume-based: <1K/month = Findymail ($49, finds + verifies). 1K-10K/month = NeverBounce ($0.008/email, 99.9% guarantee). 10K+/month = MillionVerifier ($37/10K, best cost). EU-focused = Bouncer or Dropcontact (GDPR-compliant). Catch-all heavy = add ListKit/Listman.io as secondary verification.
Example 3: "How often should I clean my list?" -> Verify 100% before every campaign, no exceptions. Weekly: remove hard bounces. Monthly: re-verify catch-all and risky. Quarterly: full refresh + purge unengaged. Email decays 22-30%/year, so a list from 6 months ago has ~11-15% bad data. Re-verify anything older than 30 days.
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