Copy Audit Framework
Systematic process for auditing ad copy before it goes live. Applies to all ad formats (document ads, single image, conversation ads, video scripts). Run all 5 layers in order.
Layer 1: Factual Accuracy
The most critical layer. One wrong claim destroys credibility - especially with technical audiences.
- Every claim must trace back to verified source material. If you can't find it in the source posts, product docs, or verified data - don't use it.
- Regulatory or technical statements must be precise. "Permitted" vs "required," "expanded" vs "mandated" - these are not interchangeable. Technical audiences will catch errors.
- Statistics must include source attribution. A percentage needs its source and sample size - not just the number.
- Don't add claims not present in verified content. If the brand never mentioned a specific regulation, framework, or feature in their content - don't add it.
- Check for implications, not just explicit statements. "This isn't optional" implies a mandate. "Expanded permissions" implies flexibility. The implication matters as much as the words.
- When in doubt, use the brand's exact phrasing. If they frame something a specific way, use their framing - not your interpretation.
Red flags to check:
- Absolute claims: "required," "mandatory," "the only way," "the biggest"
- Unattributed statistics
- Technical/regulatory framing that contradicts the actual source
- Product capabilities not confirmed in source material
- Claims about competitors or "most companies"
Layer 2: Tone of Voice
Check against the brand's tone profile - specifically the "What they NEVER do" list first. This catches the biggest violations fastest.
Check order:
- "Never do" list first. Every brand profile should have one. Questions in body? Urgency tactics? Competitive positioning? Emojis? If any match the "never" list, fix immediately.
- Vocabulary. Are you using their words or yours? Check for: buzzwords they avoid, dramatic language they don't use, qualifiers that don't match their register.
- Sentence structure. Does it match their register? Some brands are punchy (short fragments), others are measured (medium-length, subordinate clauses). Don't impose one on the other.
- Headlines. Informational vs attention-grabbing? Match the brand pattern.
- Bridge phrases. Is the product introduced with the brand's characteristic transition, or does it appear cold? Check the brand file for their pattern.
- Point of view. Neutral/third-person for education, "we/you" for product sections? Match the brand's pattern.
- CTAs. Gentle and specific vs aggressive? Match.
Common tone violations:
- Using "your" accusatorially ("Your process is broken") when the brand uses third-person observations ("Most teams manage this across 5+ tools")
- Informal slang ("fire drill," "firefighting," "chaos") when the brand is measured
- Marketing pivots ("It doesn't have to be this way") when the brand is educational
- Superlatives ("the biggest," "the best," "the only") when the brand uses measured qualifiers
- Questions in the body when the brand only uses questions in headlines
Layer 3: Structure & Relevance
Every element must earn its place. No filler, no redundancy.
For document ads:
- Does each slide have ONE distinct purpose? If you can't state the purpose in 5 words, the slide is unfocused.
- Are adjacent slides redundant? Common mistake: Slide 5 = "what a good system needs" and Slide 6 = "what our product does" - listing the same capabilities with different words. Differentiate them: the generic-requirements slide states what any capable solution needs, the product slide states the specific, unique thing this product does.
- Does the progression follow the campaign formula? (Hook -> Pain -> Shift -> Solution -> CTA)
- Is there a visual break? Key statistics deserve a standalone slide, not burial in a paragraph.
- Can any slide be merged with its neighbor without losing information? If yes, merge.
For all formats:
- Is the hook specific enough? Generic hooks ("Struggling with X?") underperform specific ones that name the real problem.
- Does the CTA match the funnel stage? MOF = "See how it works" or "Book a demo." Don't over-ask for BOF actions at MOF stage.
- Is the post body / introductory text aligned with the creative? They should feel like the same piece of content.
Layer 4: Design & Text Density
Ads are visual-first. If a slide or creative looks like a wall of text, people skip it.
- Would someone swipe past this because it looks dense? If a slide has 2+ paragraphs plus bullet points, it's too much.
- Are bullet lists inside content blocks? Light-colored fills create visual separation and make bullets scannable. Check the brand palette for the right color.
- Are standalone stats given visual prominence? A powerful stat deserves its own slide - big number in an accent color at large type, minimal surrounding text, source attribution in small gray text.
- Does every slide have a design note? The designer needs guidance - don't leave visual treatment to chance.
- Does the color palette match the brand? Check every specified color against the brand guide.
- Is there a visual anchor on product slides? Screenshot or mockup options give flexibility.
Layer 5: Audience Fit
The ad must speak the audience's language, not the marketer's.
- Does the language match how the audience thinks? Every role has its own frame. Use the audience's terminology and concerns, not generic business language. Check audience insights for specifics.
- Is the #1 pain point given appropriate prominence? If audience research identified a primary pain point, it should be central - not one bullet among many.
- Is the ad specific enough? Technical audiences respect precision over generalities. Use concrete details the audience recognizes.
- Are industry terms used where the audience expects them? Don't simplify jargon for an audience that uses those terms daily.
- Is the ad different from the other audience variant? If you have multiple audience versions, each must speak to its audience's specific concerns - not just swap one word.
Process Summary
| Layer | Primary question | How to check |
|---|---|---|
| 1. Factual Accuracy | Can every claim be verified? | Check every claim against verified source material |
| 2. Tone of Voice | Does it sound like the brand? | Check "never do" list first, then vocabulary/structure |
| 3. Structure & Relevance | Does every element earn its place? | Check each slide/section for distinct purpose |
| 4. Design & Text Density | Would the audience actually read this? | Visual scan for walls of text, check brand palette |
| 5. Audience Fit | Does it speak their language? | Check pain points, terminology, framing vs. audience insights |
Run all 5 layers. Present findings organized by severity: Critical > Significant > Minor. Always include "What Works Well" - the audit should reinforce good decisions, not just flag problems.
By Ivan Falco - Frontal