Personalization Prompts & Best Practices
6 Buckets of Personalization (Flip The Script)
Bucket 1: Self-Authored Content
Content the prospect has created themselves:
- Speaking Engagements
- Webinars
- Articles
- Posts
Usage: Highest value personalization. Reference their thought leadership directly.
Bucket 2: Engaged Content
Content the prospect has interacted with:
- Commented On
- Shared
- Liked Comments
- Liked Posts
Usage: Shows what topics interest them. Reference shared interests.
Bucket 3: Self-Identified Traits
How the prospect describes themselves:
- Profile Line ("About me" Section)
- Company Line (Role, Specialization & Achievements Description)
- Headline (Below Profile Picture)
Usage: Use their own words to frame relevance.
Bucket 4: Junk Drawer
Personal details from their profile:
- Personal Interests
- Volunteer Experience: Personal (Charity)
- Languages Spoken
- Schools Attended
- Interested In/Following
Usage: Build rapport but don't overdo it. Use sparingly.
Bucket 5: Background Centric
Professional history and credentials:
- Tenure at Company
- Professional Trajectory (Movement Between Companies)
- Recommendations Given/Received
- Boards They're On
- Volunteer Experience: Professional (Mentorship)
- Awards Received
- Certifications
- Mutual Connections
- Skill Endorsements
Usage: Reference career achievements and professional credibility.
Bucket 6: Company Level
Company-wide information (24 data points):
- Company Website Language, Posts, Blog Entries
- News Mentions, IPO, Funding, Financial Reports
- M&A Activity (Acquired, Were Acquired, Merged)
- Growth, Hiring, Key Hires
- HQ Moves, New Locations
- Products, Features, Integrations releases
- Marketing Moves, Competitor Moves
- Negative/Positive Outputs, Midputs, Inputs
Usage: Trigger-based personalization at scale.
5 Types of Core-Static Relevance
Fallback relevance when personalization isn't possible:
- Demographic: Buyer Persona
- Firmographic: Company Segment
- Firmographic: Company Industry Vertical
- Firmographic: Company Market Geos
- Technographic: Tech Stack
Personalization Hooks
Strong Hook (Verbatim Tie):
- Direct quote or reference from their content
- Example: "In your recent post about X, you mentioned Y..."
Lite Hook (Conceptual Tie):
- Reference the theme/topic without direct quote
- Example: "I noticed you're focused on X..."
Personalization Playbook by Category
INBOUND:
- First Line: Trigger-Based Relevance ONLY
- Second Line: CTA to Book Time (Optional: Core-Static Relevance)
POSTBOUND/BRIDGEBOUND:
- First Line: Trigger-Based Relevance + ("but more importantly") Personalization
- Second Line: Personalization "Hook" + Core-Static Relevance
OUTBOUND:
- First Line: Personalization Title or Summary + Personalization Excerpt
- Second Line: Personalization "Hook" + Core-Static Relevance
No Personalization Playbook (Automated Templates)
INBOUND: Trigger-Based Relevance → CTA POSTBOUND/BRIDGEBOUND: Trigger-Based Relevance → Core-Static Relevance OUTBOUND: Core-Static Relevance (Pattern Interrupt) → Core-Static ("We work with...")
Personalization Best Practices
DO:
- Custom prompts based on research
- Facts prospects consistently care about
- Time business was founded (owners proud of longevity)
- Recent company news/changes
- Tech stack signals
DON'T:
- Generic AI compliments ("Love your work!")
- Content that sounds same as what they already have
- Over-personalization that feels creepy
- Complimenting LinkedIn posts without substance
AI Personalization Prompts (lemlist Style)
ICP Identification Prompt
Find the top 3 most likely ICPs this person is prospecting based on {{companyDomain}}.
If unavailable, use {{companyDescription}}.
Rules:
- Keep ICPs to just job titles (max 3)
- Use shorter, abbreviated alternatives (CEO not Chief Executive Officer)
- Always use "and" before the last example
- Never end with a full stop
Short Company Description Prompt
Describe the company in one concise sentence based on {{companyDomain}} or {{companyDescription}}.
Rules:
- Don't mention company name or ICP
- Maximum 8 words
- Keep tone neutral, all lower case
- No quotes in output
- Use main value prop from website
Output must fit in: "Getting people interested in [insert] isn't the easiest thing in the world."
Similar Product/Service Prompt
Categorize the product/service type based on {{companyDomain}} or {{companyDescription}}.
Rules:
- Maximum 6 words, neutral tone, all lower case
- Keep it singular, avoid vagueness
- Can use abbreviations
Output must fit in: "We work with a similar [output]."
Top 3 Problems Prompt
Identify top 3 problems of the main ICP based on {{companyDomain}} or {{companyDescription}}.
Requirements:
- Problems directly linked to lagging indicators
- Rank 1-3 with 1 being biggest
- Each problem max 10 words
- Don't capitalize, no full stop at end
- Add "and" before problem 3
Format: [Problem 1], [Problem 2], and [Problem 3]
Subject Line Prompt
Write a two-word email subject line based on {{companyDomain}} or {{companyDescription}}.
Rules:
- MUST be exactly 2 words
- All lower case
- Relevant to user's business
- No sales/spam/buzz words
- Should flow into email naturally