AI Change Readiness Assessment Rubric

On-demand reference for the revops-change-management skill.

Before you roll out, measure your readiness. Same format as the existing change readiness assessment in this skill, but AI-specific dimensions.

Five factors, scored 1–5 each (total 5–25 scale):

FACTOR 1: Data Maturity
How clean, accessible, and documented is your data?
5: All revenue data sources integrated, governance framework in place, data quality >95%,
   clear data lineage
4: 80%+ integrated, documented standards, quality >90%, mostly clear lineage
3: 60%+ integrated, some standards, quality 75–85%, data lineage unclear in places
2: <60% integrated, minimal standards, quality <75%, poor lineage tracking
1: Siloed data, no standards, quality concerns, no lineage

FACTOR 2: AI Literacy
How comfortable is your leadership and individual contributors with AI concepts?
5: Executive team fluent in AI applications, team has hands-on experience with LLMs,
   proactive learning culture, >50% team engaged in AI exploration
4: Leadership understands AI potential, most team members have used AI tools,
   learning opportunities available, 30–50% actively exploring
3: Leadership curious but not fluent, some team members have used AI, limited learning
   pathways, <30% engaged
2: Leadership skeptical or worried, few have used AI, resistance evident, no structured
   learning
1: Leadership opposed or oblivious, team unsure what AI does, active resistance,
   no learning infrastructure

FACTOR 3: Leadership Commitment
Are your leaders aligned and allocated to the change?
5: Executive sponsor fully committed, dedicated budget, protected time for pilots,
   leaders model AI use, visible change sponsorship
4: Executive sponsor committed, adequate budget, some protected time, leaders engaged
3: Executive sponsor nominally committed, tight budget, competing priorities, leaders
   interested but distracted
2: Executive sponsor uncertain, budget constraints, AI competes with other initiatives,
   leaders passive
1: No executive sponsorship, budget unknown, no priority signal, leaders disconnected
   from AI initiative

FACTOR 4: Governance Readiness
Do you have frameworks to manage risk and oversight?
5: Privacy/security policies drafted for AI use, data governance framework exists,
   incident response protocol defined, compliance reviewed, legal alignment confirmed
4: Basic data governance in place, privacy review underway, incident protocol drafted,
   compliance questions identified
3: Governance questions identified, some policies in place, compliance gaps known,
   no clear owner
2: Minimal governance, compliance risk acknowledged but not addressed, no clear
   framework
1: No governance framework, compliance risk unexamined, no protocol for incidents

FACTOR 5: Cultural Openness
How much does your organization embrace change and experimentation?
5: Strong experimentation culture, failure is learning, change-averse employees are
   minority, high psychological safety, cross-functional collaboration normalized
4: Experimentation encouraged, failure usually tolerated, change resistance present
   but manageable, good psychological safety
3: Some experimentation, mixed tolerance for failure, change resistance significant,
   moderate psychological safety
2: Risk-averse culture, failure is punished, change resistance high, psychological
   safety low
1: Command-and-control culture, failure intolerable, strong change resistance, fear-based

Scoring interpretation:

5–10 (RED):      Not ready. Major blockers present. Spend weeks on pre-work before rollout.
11–17 (YELLOW):  Partial readiness. Proceed with caution. Strong change discipline required.
18–22 (GREEN):   Ready. Moderate challenges, but have the foundation to execute.
23–25 (IDEAL):   Exceptional readiness. Can move quickly and absorb complications.

Diagnostic conversation starter (use this in leadership team setting):

For each factor, ask the room: "On a scale of 1–5, where do we actually sit?" Don't average. Listen to divergence. The gap between CEO and Head of Sales on "Leadership Commitment" is diagnostic. That gap is where resistance lives.