Reference file

Worked examples

worked-examples.md

Worked examples

Two real cases, anonymized. One ask landed. One did not. The difference was not the quality of the opportunity.

Case 1: The transformation that got funded

Situation. A global financial-services business operated in more than 30 countries. Commercial capability varied sharply by market. Leadership had no appetite for another training program.

The trap. Selling training. A training proposal asks the board to fund an activity, and boards have seen many activities fail to change results.

What management did instead. Reframed the conversation around the performance system: inconsistent commercial practice across markets, long onboarding, fragmented investment, and uneven execution against shared strategic priorities. The recommendation tied the operating intervention to enterprise priorities and made the resource decision explicit.

Result. The ask landed. The program reached roughly 1,200 people globally and aligned about $3M of investment behind common business priorities.

Why it worked, mapped to the sequence.

Step What happened
Audience Leadership skeptical of programs, focused on enterprise priorities
Decision Fund a performance-system change, not a course
Story Inconsistency across markets is a business problem with a cost
Evidence Onboarding time, fragmented spend, execution gaps by market
Commitment An explicit resource decision tied to named priorities

Lesson. Boards rarely fund an initiative because it is interesting. They fund the business outcome it makes possible.

Case 2: A credible forecast that did not win the capital

Situation. An emerging technology company had proven customers valued what it delivered: millions in revenue, demanding enterprise customers, and a substantial pipeline. Almost nobody in the broader market knew the company. The commercial team concluded that awareness had become the binding constraint: delivery capability had outgrown market education and repeatable demand generation.

The ask. Fund the next stage of go-to-market: market education, brand, content, events, partners, and systematic demand generation, sized to produce the pipeline the revenue forecast required. The forecast was presented, the investment quantified, and the link from spend to pipeline to revenue made explicit.

The competition. Another business unit requested capital in the same cycle. It had operated longer, had an established playbook, had shown measurable progress against it, and could show a short path from new capital to its next milestone.

Result. With finite capital, the board funded the other initiative.

Why. Not because the board doubted the core business. The two cases carried different levels of execution certainty.

The GTM case The competing case
Chain the board had to believe Investment, then awareness, then qualified demand, then pipeline, then conversion, then revenue Investment, then a known plan, then the next milestone
Links already proven Few Most
Time to proof Several quarters Short

What the stronger version would have done. Spent less time defending the forecast and more time de-risking the chain:

  1. Evidence that awareness, not product or pricing, is the binding constraint.
  2. Results from small-scale tests already run.
  3. Pipeline those tests created.
  4. Return on the next dollar.
  5. A first tranche tied to a milestone reachable within one or two quarters.
  6. What happens if the assumptions fail, and how early that shows.
  7. Why delaying this destroys more value than delaying the alternative.

Lesson. A forecast explains what could happen. A board-quality investment case shows why this dollar belongs here instead of somewhere else.

The pattern across both

Landed Did not land
Framed as A business outcome An investment against a forecast
Uncertainty Reduced before the meeting Left for the board to absorb
Compared against alternatives Implicitly, via enterprise priorities Not addressed, and lost to one